Orange buttons right in Etsy's reply box write a friendly, accurate reply from your quick note, the order details and what your store has said before. You check it and press Send.
Everything happens on Etsy's own Messages page - nothing new to learn.
Reply, politely decline, fix your grammar or polish your own draft with one click.
Type "ships Monday" or "offer size 38 instead" and get a complete, warm reply built around it.
Uses the item, variations, personalization, delivery status and tracking number Etsy shows beside the conversation.
If you choose, the conversations you open build a store memory: your products, policies, past decisions and writing style.
Nothing is ever sent for you. Edit the draft, make it shorter or longer, regenerate - then press Send yourself.
Replies in the language your customer wrote in, and signs with your name.
The real extension, shown with a made-up shop.
Three steps, about a minute.
Add the extension to Chrome and create your account - 30 messages are on us.
Open a conversation on Etsy and click the orange reply button (type a short note first if you like).
Read the draft, tweak it if needed, put it in the reply box and press Send.
One message = one AI reply. Start free, upgrade when you need more.
No. It only writes drafts. Nothing reaches your customer until you put the text in Etsy's reply box and press Send yourself.
No. It reads the conversation you have open when you click a button. Saving conversations for your store memory is off until you turn it on, and then only the conversations you open yourself are saved - the extension never opens Etsy pages on its own. It skips the address block of Etsy's order panel (messages are read as the customer wrote them).
One AI reply: a reply, a decline, a regenerate, a shorter or longer version, a grammar fix or an improvement each use one message.
Each plan's messages start over every month. Messages you still had before your first plan (like the free ones) stay yours and are used after the month's messages.
Yes - under Account, Manage billing. Your plan keeps working until the end of the month you paid for.
No. It is an independent tool for Etsy sellers and is not endorsed by or affiliated with Etsy, Inc.
Etsy Customer Service AI Bot